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Terms and FAQs
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[av_toggle title=’How can I make a reservation for a Fanatic Travellers Tour?’ tags=”]
You can call, email or click on the “Check for availability” button on our website. Just tell us which tour you’re interested in and when you wish to do it. We’ll get back to you and confirm whether the tour is available. In case the tour is fully booked, we will get back to you with alternative dates.[/av_toggle]
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If you book your Tour five or more days in advance, we will request the advanced payment of 25% of the total cost of the tour upon reservation. The remaining amount must be paid until two days before your tour date. If you tour is booked less than five days in advance , we will request the full payment of the tour upon reservation.[/av_toggle]
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You can pay your tour by bank transfer.
Can I reschedule or choose a different tour?
Yes. Just get in touch with us at least two days before your scheduled tour date.[/av_toggle] [av_toggle title=’How can I cancel a tour?’ tags=”] If you wish to cancel your tour just get in touch with us and request the cancelation. If you do it up to eight days in advance we will return any advanced payments you may have done. If you cancel until two days before your tour the 25% advanced payment will not be reimbursed, since by that time we will already have made all the reservations for the tour. if you do not show up on the day, you will not be reimbursed.[/av_toggle] [av_toggle title=’Can I change the number of people included in my reservation?’ tags=”] Yes. For insurance purposes all changes to group numbers must be completed until two days before the tour. Also, remember that our prices are based on the number of people, so any change may mean that the price per person is reduced or increased.[/av_toggle] [/av_toggle_container]
Can I reschedule or choose a different tour?
Yes. Just get in touch with us at least two days before your scheduled tour date.[/av_toggle] [av_toggle title=’How can I cancel a tour?’ tags=”] If you wish to cancel your tour just get in touch with us and request the cancelation. If you do it up to eight days in advance we will return any advanced payments you may have done. If you cancel until two days before your tour the 25% advanced payment will not be reimbursed, since by that time we will already have made all the reservations for the tour. if you do not show up on the day, you will not be reimbursed.[/av_toggle] [av_toggle title=’Can I change the number of people included in my reservation?’ tags=”] Yes. For insurance purposes all changes to group numbers must be completed until two days before the tour. Also, remember that our prices are based on the number of people, so any change may mean that the price per person is reduced or increased.[/av_toggle] [/av_toggle_container]